The Examination on Communication and Dissenting Disputes in Different Nationalities' Students

Zekerya BATUR, Murat BAŞAR, Nurcan ŞENER

Abstract


People sometimes use words and sometimes body language to invert interaction to communication. Especially, the use of body language has an important place for effective communication since cultural features come in to play in the use of body language. With the introduction of cultural features, the dimension of effective communication can change. The aim of this study is to examine the understanding of communicating and resolving conflicts among students of different nationalities. The study was qualitative and content analysis was used in studying collected data. The study group consist of 5 students from Turkey, 4 students from Azerbaijan, 5students from Turkmenistan, 5 students from Mali, 5 students from Somalia, 4 students from France, 5 students from Guinea, total of 33 students who continue their education in undergraduate programs in Turkey. The data of the study was collected by structured interview technique. The students were interviewed at different times, and the answers that they gave to the questions were noted. Then the answers given to each question were tabulated and the students were coded according to the countries. The collected data were subjected to content analysis. In the result of the study, students' understanding of communication and conflict resolution seemed to be similar at some points and at some points differentiated. According to the results, the first communication in effective communication is family and friends. It was seen that family, friends and experts are consulted respectively in order to solve the conflict in effective communication.


Keywords


communication, effective communication, conflict to solve

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DOI: https://doi.org/10.24106/kefdergi.3797

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